Location: Ravenswood Village, Pamela Barnett
Contract: Permanent, Part time
Hours: 32 hours per week
Hourly Rate: £13.00 per hour
About the Role
We are looking for a reliable Laundry Assistant to support the day-to-day laundry service for the people we support. This role plays an important part in maintaining comfort, dignity, and high standards of care within our service.
You’ll ensure residents’ clothing and linens are cleaned, prepared, and returned promptly, while working safely and respectfully within a supportive team environment.
Your work helps create a safe, welcoming, and well-organised home environment.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your day to day
- Operate washing machines and tumble dryers safely and efficiently.
- Iron residents’ clothing and laundry as required.
- Sew on name labels and carry out basic hand-stitching repairs for small holes and tears.
- Ensure all clean laundry is prepared and returned to residents in a timely manner.
- Monitor stock levels of laundry products and cleaning essentials.
- Report any faults or maintenance issues with laundry equipment.
- Follow all Health & Safety procedures and safe working practices.
- Maintain confidentiality and handle residents’ belongings with care and respect.
- Work collaboratively with colleagues and volunteers to support service delivery.
Qualifications, Experience or Training
Reliable and organised with good attention to detail.
- Able to follow health and safety procedures carefully.
- Comfortable working independently and as part of a team.
- Respectful of confidentiality and residents’ personal belongings.
- Willing to undertake relevant training.
Previous experience in laundry, housekeeping, or a care setting is helpful but not essential.
Reward & Benefits
- 25 days annual leave + 8 Bank Holidays (pro rata for part time)
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- £300 refer-a-friend bonus
- Career development pathway
- Free on-site parking
- A supportive, experienced team and management
A bit more information: Pamela Barnett is a bright, ground-floor residential home located within the Ravenswood Estate, a unique care community in Berkshire. The home supports sixteen adults aged 20s to 70s with severe neurodevelopmental disabilities, including learning disabilities, autism, and physical support needs. Most residents are non-verbal and communicate using Makaton, objects of reference, facial expressions, or body language. So forming close, trusting relationships is key.
The people we support live active and fulfilling lives. Hobbies include swimming, music, baking, arts and crafts, karaoke, theatre trips, holidays, and more. All require high levels of support, including personal care, hoisting, and 1:1 or 2:1 assistance.
Shifts typically run from 07:00 to 21:00 and are planned around the needs and routines of the people we support, not just the rota. You’ll be joining a stable and values-led team committed to Kindness, Respect, Belonging, and Empowerment.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
