About the Role
We’re looking for dedicated Support Workers to join our team, supporting adults with complex needs in a residential setting.
You’ll work as part of a supportive team delivering person-centred care and building positive, trusting relationships with the people you support.
This is more than a care role. It’s an opportunity to help individuals live meaningful, fulfilling lives in an environment that values dignity, choice and independence.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
Your role will be varied and active. You’ll:
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Support people with their personal routines including personal care and meal preparation
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Encourage independence through life skills like budgeting, shopping and social outings
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Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities
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Accompany residents to health appointments and trips out
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Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool
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Contribute to household tasks and maintain a welcoming home environment
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Use a range of communication methods (Makaton, objects of reference, expressions)
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Drive the home vehicle for activities and appointments (only, if you’re a driver)
Experience, Qualifications & Training
Essential:
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Previous experience supporting adults with neurodevelopmental disabilities
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Confident using alternative communication methods
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Awareness of safeguarding practices
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Comfortable working in a hydrotherapy setting (no swimming required)
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Able to commit to full-time hours, including weekends
Desirable:
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Emergency First Aid, Moving and Handling, or Medication Administration training
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Full, clean UK driving licence
If you’re values-led and eager to learn, we also offer paid training and qualifications in Health & Social Care (Level 2–5).
Reward & Benefits
We believe great support starts with great staff. Here’s what we offer:
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Fully funded induction and training
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25 days annual leave + 8 Bank Holidays (FTE)
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Enhanced parental pay
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Employee Assistance Programme
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Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
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Blue Light Card scheme access
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Cycle to Work scheme
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£300 refer-a-friend bonus
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Career development pathway
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Free on-site parking
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A supportive, experienced team and management
A bit more information: Located in a gated, modern property near Kenton town centre, Woodcock Dell supports seven people aged 29 to 70, all with significant support needs. All residents are non-verbal and communicate using objects of reference, Makaton, and intensive interaction.
The home includes a lift, en-suite bedrooms, a sensory room, lounge, dining room, accessible garden, and off-street parking. Residents are wheelchair users and require consistent support with moving & positioning, personal care, and all aspects of daily life.
Support is provided 24 hours a day, with day shifts from 07:00–14:00 and 14:00–22:00, plus waking night cover. Rota planning is always centred around the needs and preferences of the people we support, not the other way around.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: careers@norwood.org.uk
