About the Role
We’re looking for dedicated Support Workers to join our team, supporting adults with complex needs in a residential setting.
You’ll work as part of a supportive team delivering person-centred care and building positive, trusting relationships with the people you support.
This is more than a care role. It’s an opportunity to help individuals live meaningful, fulfilling lives in an environment that values dignity, choice and independence.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
Your role will be varied and active. You’ll:
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Support people with their personal routines including personal care and meal preparation
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Encourage independence through life skills like budgeting, shopping and social outings
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Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities
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Accompany residents to health appointments and trips out
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Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool
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Contribute to household tasks and maintain a welcoming home environment
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Use a range of communication methods (Makaton, objects of reference, expressions)
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Drive the home vehicle for activities and appointments (only, if you’re a driver)
Experience, Qualifications & Training
Essential:
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Previous experience supporting adults with neurodevelopmental disabilities
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Confident using alternative communication methods
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Awareness of safeguarding practices
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Comfortable working in a hydrotherapy setting (no swimming required)
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Able to commit to full-time hours, including weekends
Desirable:
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Emergency First Aid, Moving and Handling, or Medication Administration training
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Full, clean UK driving licence
If you’re values-led and eager to learn, we also offer paid training and qualifications in Health & Social Care (Level 2–5).
Reward & Benefits
We believe great support starts with great staff. Here’s what we offer:
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Fully funded induction and training
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25 days annual leave + 8 Bank Holidays (FTE)
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Enhanced parental pay
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Employee Assistance Programme
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Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
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Blue Light Card scheme access
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Cycle to Work scheme
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£300 refer-a-friend bonus
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Career development pathway
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Free on-site parking
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A supportive, experienced team and management
A bit more information: The Elms is a large two-storey house within the Ravenswood Estate, home to six residents aged in their 60s and 70s with mild to moderate neurodevelopmental disabilities, including learning disabilities, and additional needs such as autism, epilepsy, cerebral palsy, dementia, and mobility challenges. Most residents are verbal, using clear speech, facial expressions, or visual prompts to communicate.
Residents enjoy a relaxed, social lifestyle with hobbies including arts and crafts, knitting, music, TV, and trips to coffee shops. Some are sociable; others prefer a quieter routine. The house includes self-contained flats, a dedicated arts room, and a garden with countryside views.
Support is provided 24/7 with a 3-week rota pattern and most shifts running 07:00 to 21:00. As with all Norwood services, the people we support lead the way, the rota flexes to fit their needs, not the other way around. You’ll be joining a stable and values-led team committed to Kindness, Respect, Belonging, and Empowerment.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: careers@norwood.org.uk
