About the Role
We’re looking for a dedicated Senior Support Worker to join our team, supporting adults with complex needs in a residential setting.
You’ll work as part of a supportive team delivering person-centred care and building positive, trusting relationships with the people you support.
This is more than a care role. It’s an opportunity to help individuals live meaningful, fulfilling lives in an environment that values dignity, choice and independence.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
Your role will be varied and active. You’ll:
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Support people with their personal routines including personal care and meal preparation
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Encourage independence through life skills like budgeting, shopping and social outings
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Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities
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Accompany residents to health appointments and trips out
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Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool
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Contribute to household tasks and maintain a welcoming home environment
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Use a range of communication methods (Makaton, objects of reference, expressions)
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Drive the home vehicle for activities and appointments (only, if you’re a driver)
Experience, Qualifications & Training
Essential:
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Previous experience supporting adults with neurodevelopmental disabilities
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Confident using alternative communication methods
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Awareness of safeguarding practices
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Comfortable working in a hydrotherapy setting (no swimming required)
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Able to commit to full-time hours, including weekends
Desirable:
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Emergency First Aid, Moving and Handling, or Medication Administration training
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Full, clean UK driving licence
If you’re values-led and eager to learn, we also offer paid training and qualifications in Health & Social Care (Level 2–5).
Reward & Benefits
We believe great support starts with great staff. Here’s what we offer:
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Fully funded induction and training
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25 days annual leave + 8 Bank Holidays (FTE)
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Enhanced parental pay
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Employee Assistance Programme
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Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
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Blue Light Card scheme access
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Cycle to Work scheme
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£300 refer-a-friend bonus
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Career development pathway
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Free on-site parking
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A supportive, experienced team and management
A bit more information: The property is a small residential building comprising three self contained flats. Each flat includes its own kitchen, bathroom and lounge area.
In addition to the individual flats, there are shared communal facilities which include a lounge overlooking the rear garden, a kitchen, a bathroom with a walk in shower, and a laundry room.
The property is not wheelchair accessible.
There is also an office space used by staff for administration and for sleep in shifts.
The service currently supports five adults, whose ages range from their early thirties to early seventies. The people living at the service have moderate learning disabilities and autism, and one older resident is living with dementia.
All residents communicate verbally.
The location is close to the town centre, providing convenient access to shops, local amenities and public transport. Parking is available on the driveway.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: careers@norwood.org.uk
