About the Role
We’re looking for dedicated Support Workers to join our team, supporting adults with complex needs in a residential setting.
You’ll work as part of a supportive team delivering person-centred care and building positive, trusting relationships with the people you support.
This is more than a care role. It’s an opportunity to help individuals live meaningful, fulfilling lives in an environment that values dignity, choice and independence.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
Your role will be varied and active. You’ll:
- Support people with their personal routines including personal care and meal preparation
- Encourage independence through life skills like budgeting, shopping and social outings
- Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities
- Accompany residents to health appointments and trips out
- Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool
- Contribute to household tasks and maintain a welcoming home environment
- Use a range of communication methods (Makaton, objects of reference, expressions)
- Drive the home vehicle for activities and appointments (only, if you’re a driver)
Experience, Qualifications & Training
Essential:
- Previous experience supporting adults with neurodevelopmental disabilities
- Confident using alternative communication methods
- Awareness of safeguarding practices
- Comfortable working in a hydrotherapy setting (no swimming required)
- Able to commit to full-time hours, including weekends
Desirable:
- Emergency First Aid, Moving and Handling, or Medication Administration training
- Full, clean UK driving licence
If you’re values-led and eager to learn, we also offer paid training and qualifications in Health & Social Care (Level 2–5).
Reward & Benefits
We believe great support starts with great staff. Here’s what we offer:
- Fully funded induction and training
- 25 days annual leave + 8 Bank Holidays (FTE)
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- £300 refer-a-friend bonus
- Career development pathway
- Free on-site parking
- A supportive, experienced team and management
Highview Gardens is a supported living service based in Edgware, providing accommodation and round-the-clock support for four adults in a comfortable, modern semi-detached home. The property offers shared spaces including a large kitchen, dining area, and lounge overlooking a garden, alongside dedicated staff facilities. Its location close to local shops, amenities, and public transport links enables those supported to remain connected to the wider community and access a range of opportunities beyond the home.
The service is designed to promote independence, choice, and a meaningful quality of life through person-centred support. Individuals are encouraged to take part in everyday activities, develop daily living skills, and engage in hobbies, education, and community experiences that reflect their interests. Support is flexible and responsive, structured around individual preferences rather than fixed routines, and delivered by a team committed to values of kindness, respect, empowerment, and inclusion.
