About the Role
We’re looking for dedicated Support Workers to join our team, supporting adults with complex needs in a residential setting.
You’ll work as part of a supportive team delivering person-centred care and building positive, trusting relationships with the people you support.
This is more than a care role. It’s an opportunity to help individuals live meaningful, fulfilling lives in an environment that values dignity, choice and independence.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
Your role will be varied and active. You’ll:
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Support people with their personal routines including personal care and meal preparation
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Encourage independence through life skills like budgeting, shopping and social outings
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Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities
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Accompany residents to health appointments and trips out
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Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool
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Contribute to household tasks and maintain a welcoming home environment
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Use a range of communication methods (Makaton, objects of reference, expressions)
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Drive the home vehicle for activities and appointments (only, if you’re a driver)
Experience, Qualifications & Training
Essential:
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Previous experience supporting adults with neurodevelopmental disabilities
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Confident using alternative communication methods
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Awareness of safeguarding practices
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Comfortable working in a hydrotherapy setting (no swimming required)
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Able to commit to full-time hours, including weekends
Desirable:
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Emergency First Aid, Moving and Handling, or Medication Administration training
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Full, clean UK driving licence
If you’re values-led and eager to learn, we also offer paid training and qualifications in Health & Social Care (Level 2–5).
Reward & Benefits
We believe great support starts with great staff. Here’s what we offer:
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Fully funded induction and training
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25 days annual leave + 8 Bank Holidays (FTE)
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Enhanced parental pay
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Employee Assistance Programme
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Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
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Blue Light Card scheme access
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Cycle to Work scheme
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£300 refer-a-friend bonus
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Career development pathway
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Free on-site parking
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A supportive, experienced team and management
A bit more information: Set in a beautiful, detached former cottage hospital, 30 Old Church Lane supports eight adults in their 30s and 40s who have lived together for many years and share strong social bonds.
The people we support lead active, varied lives and enjoy being part of the community seven days a week. Interests include football, pop music, West End shows, dancing, shopping, Star Wars, crazy golf, cookery, and volunteering. Many attend day centres, religious events, discos, and engage in fundraising and employment projects.
Residents use a range of communication tools including Makaton, Easy Read, objects of reference, social stories, and body language. You’ll be supported to learn how best to communicate with each person and ensure their needs, rights and routines are at the centre of their day.
The home includes a sensory room, spacious garden, modern kitchen and lounge, and is walking distance from local shops and Stanmore tube station.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: careers@norwood.org.uk
Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
