About the Role
Great marketing doesn’t stop at the idea. It brings it to life and makes an impact.
As Senior Creative Marketing Manager, you’ll lead the planning and delivery of marketing that helps Norwood engage our communities, grow fundraising income and connect more people with our services.
This is a varied, hands-on role where you’ll take ownership from the initial brief through to creative development, production, delivery and evaluation.
You’ll work closely with colleagues across Fundraising, Events, Services and Communications, turning their objectives into marketing activity that engages the right audiences and delivers results.
One day you could be shaping the creative approach for a fundraising appeal. The next, you might be overseeing marketing for a flagship event, writing compelling campaign copy, developing an email campaign or working with designers and suppliers to bring an idea to life.
You’ll also lead our Senior Graphic Designer, helping ensure everything we produce is creative, consistent and unmistakably Norwood.
Who We Are Looking For
You’ll be an experienced marketer who combines creative thinking with the organisation and judgement to make things happen.
You’ll enjoy taking ownership of projects and seeing them through. You’ll know how to take an objective or brief, develop the right approach, bring people together and manage the detail required to deliver something brilliant.
You’ll have significant experience delivering end-to-end marketing campaigns, with strong production expertise and an understanding of how creative, copy, digital, print and audience insight come together.
Writing will be one of your strengths. You’ll be comfortable moving between fundraising appeals, event communications, email campaigns and marketing materials, adapting your message while maintaining a clear and consistent tone of voice.
You’ll also understand that successful marketing is about more than creative output. You’ll use insight and data to understand performance, learn what works and continually improve the impact of your campaigns.
Most importantly, you’ll be collaborative and solutions-focused. You’ll build strong relationships with colleagues and understand how to balance competing priorities while keeping projects moving.
Your Day to Day
You’ll:
- Lead marketing activity across fundraising appeals, events, service promotion and community engagement
- Take projects from initial brief through planning, creative development, production, delivery and evaluation
- Develop campaign and promotional ideas that bring Norwood’s brand to life
- Write compelling copy for fundraising appeals, events, emails and wider marketing activity
- Draft speeches and key messages for senior leaders where required
- Oversee the production of high-quality print, digital and event materials
- Manage the full print production process, from specification and proofing through to final delivery
- Lead marketing production for fundraising events, including invitations, brochures, menus, pledge cards and venue branding
- Support flagship events such as Norwood’s Annual Dinner
- Plan and deliver email marketing campaigns, including content, calls to action, targeting, scheduling and performance monitoring
- Support activity across website, social media and CMS platforms
- Coordinate targeted advertising and media placements
- Use data and audience insight to evaluate performance and improve future campaigns
- Use AI tools to support content development, scheduling and delivery
- Manage external printers, designers, photographers, videographers and other suppliers
- Manage multiple projects, budgets, deadlines and stakeholder expectations
- Lead, support and develop the Senior Graphic Designer
Qualifications, Training & Experience
Essential
You’ll bring:
- Good marketing experience gained within a charity or clearly transferable experience from another sector
- Significant experience delivering end-to-end marketing campaigns, from planning through to execution and evaluation
- Strong experience producing marketing materials, particularly for fundraising campaigns and/or events
- Proven experience managing print production processes and suppliers
- Experience working with designers, agencies and external creative suppliers
- Experience delivering email marketing campaigns
- Outstanding creative copywriting skills and strong editorial judgement
- Experience developing campaign and promotional ideas within an established brand
- Excellent planning, organisation and project management skills
- Experience coordinating complex projects involving multiple stakeholders
- Strong understanding of digital channels and CMS platforms
- Confidence using AI tools to support marketing content
- Experience managing or mentoring colleagues, or readiness to step into line management
- A degree or equivalent qualification
Desirable
It would be advantageous if you have:
- A marketing or other relevant degree
- Evidence of continued professional development, such as CIM
- An understanding of Norwood’s services and stakeholders
- Familiarity with Jewish culture or a willingness to learn about Jewish life in the UK
- Knowledge of the experiences of people with learning disabilities, neurodivergent children, young people and their families
Reward & Benefits
- 21 days annual leave + 8 Bank Holidays (FTE) + Jewish Festival Days
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- Free on-site parking
- A supportive, and experienced leadership team.
A bit more information: Norwood’s Broadway House, located at 80 - 82 The Broadway, Stanmore HA7 4HB, is the charity’s head office and main administrative base.
It brings together Governance, Leadership, Fundraising, Finance, People and Culture, and Marketing and Communications, providing coordination and support to Children & Family Services and Adult Services.
The office supports Norwood’s mission to help people with neurodevelopmental disabilities, their families, and children in need across London and the South East. It is also the main point of contact for referrals, general enquiries, and charity business.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: careers@norwood.org.uk
Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
