About the Role
We are looking for compassionate and committed Senior Support Worker to join our Supported Living services.
You will provide person-centred support to adults with learning disabilities and autism, enabling them to live full, independent lives as active members of the community. This role is about partnership, empowerment, and supporting people to achieve their goals in everyday life.
Your work will be guided by Positive Behaviour Support (PBS) principles and Norwood’s commitment to evidence-based practice, dignity, and inclusion.
This is meaningful, hands-on work where your impact is visible every day.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
Your role will be varied and active. You’ll:
- Provide personalised support in line with individual support plans.
- Enable people to maximise independence and participate in social, cultural, educational, and employment opportunities.
- Support with personal care respectfully and maintain dignity at all times.
- Assist with manual handling where required, including use of specialist equipment.
- Administer medication safely in line with policy and training.
- Contribute to Individual Learning Plans and life-long learning goals.
- Support with domestic tasks including cooking, cleaning, and laundry.
- Use Positive Behaviour Support (PBS) and non-aversive approaches to support individuals with complex behaviours.
- Build positive relationships with families, advocates, and professionals.
- Respond calmly and confidently in emergencies or challenging situations.
Experience, Qualifications & Training
Essential:
- Experience supporting people with learning disabilities, autism, or complex needs.
- Understanding of person-centred approaches and inclusive support.
- Ability to communicate effectively with individuals, families, and professionals.
- Willingness to provide personal care and support with domestic tasks.
- Resilient, calm under pressure, and solution-focused.
- Flexible to work evenings, weekends, sleep-ins, and nights as required.
Desirable:
- Experience using Positive Behaviour Support frameworks.
- NVQ Level 3 (or willingness to undertake qualification).
- Understanding of safeguarding, Mental Capacity Act, and DoLS.
- Clean driving licence and willingness to drive service vehicles.
- Knowledge of Jewish culture.
Reward & Benefits
- We believe great support starts with great staff. Here’s what we offer:
- Fully funded induction and training
- 25 days annual leave + 8 Bank Holidays (FTE)
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- £300 refer-a-friend bonus
- Career development pathway
- Free on-site parking
- A supportive, experienced team and management
A bit more information: Lyonsdown Road is a supported living service in New Barnet supporting four young adults in their 20s and early 30s with moderate to severe learning disabilities, cerebral palsy, and full-time wheelchair use.
The service is delivered from a large, detached property that is fully wheelchair accessible on the ground floor, with four bedrooms, two wet-room bathrooms equipped with accessible baths and overhead hoists, modern communal spaces, an interactive sensory room, and a landscaped garden, alongside dedicated areas for staff administration and sleep-in shifts.
The people supported require full assistance with personal care, moving and positioning, and daily living activities, with support tailored to individual communication styles including body language, gestures, short sentences, and Positive Behaviour Support for anxiety or distress where required.
They lead active and social lives, enjoying interests such as football, golf, music, TV, and art, and attend local day centres during the week. Support is provided around the clock to ensure safety, wellbeing, and quality of life, delivered through person-centred and dignified care aligned to Norwood’s values of kindness, respect, belonging, and empowerment.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: careers@norwood.org.uk
Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
