Contract: 3 Months Fixed Term
About the Role
You’ll be joining at an exciting time, with a key focus on supporting the Norwood Dinner on 16 November 2026, alongside other fundraising events, donor administration and supporter care.
Working closely with our Head of Events & Sponsorship and Head of Data & Insights, you’ll help keep the detail behind our fundraising activity running smoothly. From managing invitations and RSVPs to maintaining accurate guest information, preparing event materials and supporting post-event follow-up, your organisation and attention to detail will make a real difference.
You’ll also support the wider Fundraising team with donor administration, correspondence and accurate record keeping, helping us provide a professional and positive experience for everyone who supports Norwood.
This could be a great opportunity if you’re an experienced administrator or coordinator looking to bring your skills into fundraising, events or the charity sector. Previous fundraising experience would be valuable, but it isn’t essential.
Your Day to Day
You’ll:
- Coordinate invitations, RSVPs, guest information, table hosts and seating records for the Norwood Dinner
- Prepare guest lists, briefings, name badges and other event materials
- Respond professionally to guest and table host enquiries
- Record dietary, accessibility and other guest requirements accurately and sensitively
- Work with the Events team to keep information up to date as arrangements change
- Support registration and guest amendments during the event
- Help ensure pledges and follow-up actions are recorded accurately after events
- Maintain donor and event information within Raiser’s Edge and agreed trackers
- Prepare acknowledgements, receipts, correspondence and mail merges
- Support shared fundraising enquiries and keep administrative deadlines on track
- Work across Fundraising, Data & Insights and Finance to ensure information is accurate and appropriately handled
Who We’re Looking For
You’ll be someone who enjoys bringing order to a busy environment and takes pride in getting the details right.
You’ll be comfortable managing several priorities at once, communicating with a wide range of people and staying calm when deadlines are approaching. You’ll understand that behind every guest list, invitation or donor record is someone choosing to support Norwood, and you’ll approach those interactions with warmth and professionalism.
You don’t need to come from a charity background. If you have strong administration or coordination experience and can bring organisation, accuracy and great communication, we’d be interested in hearing from you.
Qualifications, Experience & Training
You’ll bring:
- Strong administration and coordination experience in a busy, deadline-driven environment
- Excellent attention to detail when working with records, correspondence and financial information
- Confidence using Excel, Word and Outlook
- Experience using a CRM or similar database
- Clear, professional communication skills and confidence engaging with colleagues, supporters and senior stakeholders
- The ability to prioritise competing requests and remain calm under pressure
- Discretion when handling personal and financial information
It would strengthen your application if you have:
- Previous fundraising or charity experience
- Experience supporting donor administration, acknowledgements or gift processing
- Experience coordinating major events, invitations, RSVPs, guest lists or table plans
- Experience supporting post-event pledge follow-up
- Knowledge of Raiser’s Edge or Raiser’s Edge NXT
Reward & Benefits
- 21 days annual leave + 8 Bank Holidays (FTE) + Jewish Festival Days
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- £300 refer-a-friend bonus
- Career development pathway
- Free on-site parking
- A supportive, experienced team and management.
A bit more information: Norwood’s Broadway House, located at 80 - 82 The Broadway, Stanmore HA7 4HB, is the charity’s head office and main administrative base.
It brings together Governance, Leadership, Fundraising, Finance, People and Culture, and Marketing and Communications, providing coordination and support to Children & Family Services and Adult Services.
The office supports Norwood’s mission to help people with neurodevelopmental disabilities, their families, and children in need across London and the South East. It is also the main point of contact for referrals, general enquiries, and charity business.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: careers@norwood.org.uk
Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
