About the Role
We’re looking for a passionate and experienced Team Leader to join a residential care setting, supporting adults with learning disabilities.
In this role, you’ll lead from the front — delivering high-quality, person-centred care, supporting your team, and ensuring the home runs safely and effectively. You’ll work closely with the Home Manager and Deputy Manager to maintain excellent standards and positive outcomes for the people you support.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
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Lead and support the delivery of high-quality, person-centred care
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Coach, mentor and develop Support Workers to maximise team performance
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Ensure care plans are tailored, up to date, and promote independence and choice
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Embed person-centred practice across the service
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Support recruitment, training and supervision of staff
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Assist with day-to-day operations including rotas, health & safety, and reporting
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Maintain accurate records in line with CQC and legislative requirements
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Promote dignity, inclusion, and active participation within the community
Experience, Qualifications & Training
Essential:
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Experience supporting adults with learning disabilities
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Strong understanding of person-centred care and support planning
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Ability to lead, motivate and develop a team
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Knowledge of relevant legislation (e.g. Health & Social Care Act)
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Good IT skills and administrative capability
Desirable:
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NVQ/QCF Level 3 in Health & Social Care (or working towards)
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Previous supervisory or team leader experience
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Experience in residential care settings
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Coaching or mentoring experience
Reward & Benefits
- We believe great support starts with great staff. Here’s what we offer:
- Fully funded induction and training
- 25 days annual leave + 8 Bank Holidays (FTE)
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- £300 refer-a-friend bonus
- Career development pathway
- Free on-site parking
- A supportive, experienced team and management
A bit more information: The Green is a spacious, single-level home set around a green courtyard on the Ravenswood Estate, supporting eleven adults aged 30s to 70s with mild to severe neurodevelopmental disabilities, including learning disabilities, autism, and additional needs such as epilepsy and mental health conditions.
The setting includes 13 self-contained flats, each with a bedroom, bathroom and drink-making facilities, centred around a communal hub with kitchen, lounges, dining area, laundry and TV spaces. Residents hold keys to their own flats and are supported to maintain as much independence as possible.
People we support communicate in various ways, including spoken language, Makaton, PECS, and objects of reference. Several individuals have Positive Behaviour Support Plans, which you’ll follow with consistency and respect.
Shifts are typically 07:00–21:00, with waking night cover in place. The rota flexes around people’s routines and priorities. You’ll be joining a calm, confident, and values-led team committed to Kindness, Respect, Belonging, and Empowerment.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: careers@norwood.org.uk
Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
