About the Role
We’re looking for dedicated Support Workers to join our team, supporting adults with complex needs in a residential setting.
You’ll work as part of a supportive team delivering person-centred care and building positive, trusting relationships with the people you support.
This is more than a care role. It’s an opportunity to help individuals live meaningful, fulfilling lives in an environment that values dignity, choice and independence.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
Your role will be varied and active. You’ll:
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Support people with their personal routines including personal care and meal preparation
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Encourage independence through life skills like budgeting, shopping and social outings
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Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities
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Accompany residents to health appointments and trips out
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Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool
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Contribute to household tasks and maintain a welcoming home environment
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Use a range of communication methods (Makaton, objects of reference, expressions)
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Drive the home vehicle for activities and appointments (only, if you’re a driver)
Experience, Qualifications & Training
Essential:
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Previous experience supporting adults with neurodevelopmental disabilities
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Confident using alternative communication methods
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Awareness of safeguarding practices
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Comfortable working in a hydrotherapy setting (no swimming required)
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Able to commit to full-time hours, including weekends
Desirable:
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Emergency First Aid, Moving and Handling, or Medication Administration training
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Full, clean UK driving licence
If you’re values-led and eager to learn, we also offer paid training and qualifications in Health & Social Care (Level 2–5).
Reward & Benefits
We believe great support starts with great staff. Here’s what we offer:
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Fully funded induction and training
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25 days annual leave + 8 Bank Holidays (FTE)
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Enhanced parental pay
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Employee Assistance Programme
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Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
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Blue Light Card scheme access
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Cycle to Work scheme
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£300 refer-a-friend bonus
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Career development pathway
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Free on-site parking
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A supportive, experienced team and management
A bit more information: Tikvah and Woodpeckers are two bungalows sitting semi-adjacently on the Ravenswood Estate, supporting seven adults aged 30s to 60s with moderate to severe neurodevelopmental disabilities, including learning disabilities, autism, and additional needs such as epilepsy and cerebral palsy.
Both houses are homely and relaxed, with shared, quiet communal spaces, including large lounges, gardens, and a conservatory. Every resident individual has their own personalised room, and activities are tailored to personal need and preference.
Our Supported People use a range of communication methods including verbal communication, PECS, gestures, body language, and objects of reference. Daily routines are structured yet flexible, factoring in dynamic changing need, physical activity, and social connections.
Shifts are typically a 13hr day with and hours unpaid break three times per week based upon a ‘person centred rolling rota,’ factoring in weekend and Bank Holiday support, with 24-hour staffing in place. Our roster is built around the needs, interests, routines, and the choices of the people we exist to Support. You’ll be joining a stable, supportive and able team underpinned by the Norwood’s values: Kindness, Respect, Belonging, and Empowerment.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: careers@norwood.org.uk
Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
