About the Role
We’re looking for a passionate and experienced Team Leader to join a residential care setting, supporting adults with learning disabilities.
In this role, you’ll lead from the front — delivering high-quality, person-centred care, supporting your team, and ensuring the home runs safely and effectively. You’ll work closely with the Home Manager and Deputy Manager to maintain excellent standards and positive outcomes for the people you support.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
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Lead and support the delivery of high-quality, person-centred care
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Coach, mentor and develop Support Workers to maximise team performance
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Ensure care plans are tailored, up to date, and promote independence and choice
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Embed person-centred practice across the service
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Support recruitment, training and supervision of staff
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Assist with day-to-day operations including rotas, health & safety, and reporting
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Maintain accurate records in line with CQC and legislative requirements
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Promote dignity, inclusion, and active participation within the community
Experience, Qualifications & Training
Essential:
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Experience supporting adults with learning disabilities
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Strong understanding of person-centred care and support planning
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Ability to lead, motivate and develop a team
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Knowledge of relevant legislation (e.g. Health & Social Care Act)
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Good IT skills and administrative capability
Desirable:
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NVQ/QCF Level 3 in Health & Social Care (or working towards)
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Previous supervisory or team leader experience
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Experience in residential care settings
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Coaching or mentoring experience
Reward & Benefits
- We believe great support starts with great staff. Here’s what we offer:
- Fully funded induction and training
- 25 days annual leave + 8 Bank Holidays (FTE)
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- £300 refer-a-friend bonus
- Career development pathway
- Free on-site parking
- A supportive, experienced team and management
A bit more information: Tager is a purpose-built, single-level home within the Ravenswood Estate, supporting sixteen adults aged 20s to 50s with moderate to severe neurodevelopmental disabilities, including learning disabilities, autism, and additional needs such as epilepsy and bipolar disorder.
The home is made up of four wings, each with four en-suite bedrooms, a kitchen/dining area, and access to garden spaces. While the environment is active and structured, residents are mostly independent of each other and build strong connections with staff rather than peers.
People at Tager use a variety of communication methods, including verbal language, PECS, gestures, body language, and objects of reference. Everyone has a Positive Behaviour Support Plan, and you’ll be trained to deliver support that’s calm, proactive, and person-led.
Shifts are typically 07:00–21:00 with a 24-hour support rota in place. The rota flexes around the needs, routines, and preferred activities of each resident. You’ll join a values-led team committed to Kindness, Respect, Belonging, and Empowerment.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: careers@norwood.org.uk
Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
